Frequently asked questions
Frequently Asked Questions

Account Questions
How can I become BitDepositDay member?

It's very easy and convenient. Just click Sign Up and fill in the registration form. Your account is ready to use!

Can I open more than one account?

No, we don't allow anybody manage more than one account.

What fields in the registration form do I have to fill out?

Although some of the fields are optional, we strongly recommend that you fill out all the fields in the registration form. In order to register an account with us you need to provide us with your full name, account password, contact email address. The remaining fields are optional. You can edit the optional fields after you login your account.

How can I change my email address or password?

For security, you are not allowed to change email by yourself. If you want to change, please send an email through your original email address to our support email. To change password, login to your account and click on the Edit Account. You can change your password there.

How can I recovery my password when I forgot my password?

Just click Click here to recover at login page, type your username or email then you'll receive your account information.

Investment Questions
Which e-currencies do you accept?

We work with most popular payment methods: Bitcoin (BTC), PerfectMoney(USD), ERC USDT, TRC USDT, Ethereum (ETH), Litecoin(LTC), Dogecoin(DOGE), Tron(TRX) and Binance Coin(BNB).

How long does it take for my deposit to be added to my account?

You should wait for 3 confirmations for BTC/ETH/LTC, for others, you also should wait for confirmations, it's according to your transaction fees. In this case, it may take up to 24 hours.

How can I make money with BitDepositDay?

Just register and create one or several deposits within one or several investment plans. After that you will be receiving profits according to the conditions of the investment plan you choose.

Withdrawal Questions
How can I request a withdraw ?

To make a request you need to login to your account and click on "Withdraw Funds" in the left and top menu, then fill in the necessary info to complete your withdrawal request.

What is the established minimum for withdrawal?

Currently, The minimum amount of funds for ePayCore withdrawal is $1, but For BTC and ETH, The minimum amount of funds for withdrawal is $15, for other cryptocurrencies, the minimum Withdraw is $10 and there is no maximum limit for withdrawal.

When will my withdrawal request be processed?

The withdrawals for ePayCore is processed instantly, however, some payment methods (like BTC) require some time for transfer confirmation. In this case, it may take up to 24 hours. If your waiting time surpasses this limit, please contact our support service.

Affiliate program questions
How does the referral program work and how much can I earn?

We offer Up to 10% referral commission program to our customers. It is a good way to make extra money. By inviting more people to our investment programs, you will instantly receive Up to 10% ref commission from every deposit your referrals made.

Can I recommend myself for commission and bonus?

No, recommending yourself is deemed as a kind of cheating and extremely forbidden in our referral program. You will not get any commission or bonus by recommending yourself. Besides, we may suspend your accounts.

Do I need to have active investment in order to participate in your affiliate program?

No, It is free to earn from our affiliate program without having to make an investment with our company. You only need to open an account and start to promote our site.

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